Home » The cartridge does not fit

The cartridge does not fit

  • Check that the cartridge is the correct type for the printer. For more information about compatibility, scan the QR code on the right side of the packaging or consult the Printer and Cartridge Finder.
  • Check that all protection (cap, strip, tape) has been removed.

  •  

    Check that the cartridge is properly installed in the slot and is placed in the correct position. Especially if multiple cartridges are replaced at the same time.

    Not solved? Scroll down and fill in the contact form.