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Cartridge does not fit

  • Check if the cartridge is the correct type for the printer. For more information about compatibility, scan the QR code on the right side of the packaging or consult the Printer and Cartridge Finder.
  • Check if all protection (cap, strip, tape) has been removed.

  • Check if the cartridge is properly installed in the slot and is placed in the correct position. Especially if multiple cartridges are replaced at the same time.

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